Privacy Policy
Last updated: October 2, 2025
1. Introduction
EggieAI (“we,” “our,” or “us”) is an online platform where users can create, save, and share AI-generated visual stories. We take privacy seriously and want you to understand what information we collect, how we use it, and what choices you have.
By using EggieAI (the website, mobile apps, and related services), you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: handle, email, password, and optional avatar.
- OAuth Data: when you sign in via Google, Apple, or Facebook, we receive your email address.
- Payment Data: processed by Stripe. We do not store credit card numbers; we only receive tokens, IDs, and transaction metadata.
- User Content: prompts, chat transcripts, uploads, generated images, project data, captions, likes, and comments.
- Device/Usage Data: IP address, browser type, device identifiers, crash logs, and feature usage.
- Support Data: when you contact support, we may access emails, project data, logs, and attachments.
- Future Features: analytics, marketing, and moderation tools may be added; this Policy will update accordingly.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve EggieAI
- Authenticate users and manage accounts
- Process payments and subscriptions
- Enable saving, publishing, and sharing of comics
- Enforce our community rules and remove inappropriate content
- Evaluate and improve AI systems (using prompts, outputs, and uploads)
- Communicate with you about your account, security issues, or product updates
- Comply with legal requirements
4. AI and Content Processing
Your content (text prompts, images, and generated comics) may be processed by our AI systems and third-party AI providers to:
- Generate visual content based on your inputs
- Improve AI models and our services
- Ensure content quality and safety
5. Sharing Information
We may share data with:
- Vendors & Service Providers: e.g., AWS (hosting), Clerk (authentication), Stripe (payments).
- AI Model Providers: for generation and evaluation.
- Legal & Safety: to comply with laws, prevent fraud, enforce terms, and protect rights.
- Business Transfers: if EggieAI is acquired, merged, or sold, data may transfer to the new entity.
- Public Sharing: when you publish/share a comic, your handle, avatar, created date, tags, captions, likes, and comments are public.
6. Data Retention & Security
We retain your personal information as long as your account is active or as needed to provide services. You can delete your account at any time by emailing our support, which will remove your personal data and user content from our active systems. However, some information may remain in backups or logs for a limited time.
- Account and content data: retained until you delete your account or content.
- Deleted accounts: content is removed from public view, but we may retain anonymized or aggregated data.
- Payment and transaction records: retained as required by law.
- Backups: retained for operational and legal needs.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access, delete, and receive a copy of your personal information
- Content are private by default; publishing makes them public
- In the future, we may offer opt-outs for analytics, marketing, or training
- You can contact us to delete your account or request access to your data
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and store certain information. In the future, you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.
10. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates are effective upon posting. Continued use of EggieAI after changes constitutes acceptance. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@eggie.ai
